Perfume Emporium Reviews

1.1

/5.0

31 customer reviews

5

icon

0

4

icon

1

3

icon

0

2

icon

1

1

icon

29

3 %

reviewers recommend

Perfume Emporium

Perfume Emporium, known for its fragrances and beauty products, is rated 1.1 out of 5. The rating reflects how fragrance enthusiasts and gift shoppers view their experience with Perfume Emporium. Reviews of Perfume Emporium are verified before publication.

icon

How would you rate Perfume Emporium?

31 Reviews on Perfume Emporium

by Margie R.

Jun 13, 2022

Wrong scent completely

I ordered 30% sandalwood
60% peach and 10% clove
Well it smells like tea tree oil and by the way it is a roll on oil not even a perfume. There isn't the slightest scent of peach or sandalwood. They have some frock wearing house marm with kids hanging on her mixing these in her living room from knock off doterra oils or something. If you want to make your own scent then go buy essential oils nearby and play until you find a blend you like. This was literally a drip of tea tree in crisco oil then poured into a tube with my custom name on it. Just avoid. Sandalwood and clove should have a hue this junk is clear.

by Eva Smith

Feb 15, 2021

A Huge Thank You To All For the Warning!

I was just about to click "place order" for a fragrance from perfumeemporium.com, but a little voice in me said, "You might want to google this company first" and so I did & found this site & all of your outraged reviews & stories of being ripped off by these shysters. Some of you did some grade A sleuthing on this crooked company & I hope someone has reported them to the FBI & Federal Trade Commission (FCC) by now. So THANK YOU so much for saving me time, money, & energy. I'm so sorry you all had to learn the hard way; I got to learn the easy way thanks to the time you took to post your reviews. Best wishes all, Elle in VA

by Marshall337

Sep 20, 2020

Shady

I put in an order from here, and received a confirmation, and they charged my card.
After a good bit of time had gone by, I never got a tracking e-mail or update.
I send three requests asking for a tracking number.
I went to look again, and the charge on my card was gone.
They finally e-mailed me back (a week later) and said my order was canceled.
So they canceled my order without no notice or anything?
I asked them why they canceled, and they gave me some cryptic message about card security...
Very shady. I would (and will) avoid.

by Rick R.

Sep 19, 2020

Shady

I put in an order from here, and received a confirmation, and they charged my card.
After a good bit of time had gone by, I never got a tracking e-mail or update.
I send three requests asking for a tracking number.
I went to look again, and the charge on my card was gone.
They finally e-mailed me back (a week later) and said my order was canceled.
So they canceled my order without no notice or anything?
I asked them why they canceled, and they gave me some cryptic message about card security...
Very shady. I would (and will) avoid.

by Frances319

Sep 01, 2019

Never again

Never received item. Lesson learned. Do NOT buy anything from them. Currently out my MONEY. I don't recommend this company. If there is a company.

by Delores J182

May 13, 2019

Bad experience

I have received the wrong fragrance and they wanted me to send it back on my cost (with tracking), which would have cost me 37 Euros from Germany. Stay away from this provider!

by Snyder658

Oct 02, 2018

False advertising- Stay awat

I ordered a specific perfume that had been discontinued a while ago so I was excited to find this on the website, or so I thought.
I placed my order on their home website for a perfume fragrance as shown in the image above purchase details. Upon receiving my purchase, I did not find the product bottle I ordered, but a body mist. Some may not know that perfuses and body mists are two different things. A perfume is essentially a more concentrated version of a mist. I had been sent the body mist, which in addition to the more diluted version of what I ordered, is in a completely different bottle. So disappointing. Sent an email to the company and was sent a reply that said in so many words that 'I read the description wrong.' Oddly enough the website picture had now been recently changed. Sadly this company makes it hard to submit reviews because all they get is negative feedback.

by Cindy767

Sep 11, 2018

Beware hidden costs of Customs.

All arrived safely but with £35.73 + handling charge which was unexpected when buying through Amazon. Strawberrynet refunds this so will switch back to this supplier and in the long term more cost effective.

by Wade820

Mar 29, 2018

Don't waste your time

They advertise into Australia and then cancel the order due to security reasons
Now trying to trace if they even did refund the purchase
Looks like I dodged a bullet though as reviews are showing sub standard products being delivered

by Cassandra L.

Mar 06, 2018

Poor customer service -

Hours are 9-5pm West coast time, but no one ever answers the phone. Just leave a message. Doubt if this is really a business Many locations and phone #'s seems like they move a lot. Listed in BBB as 10 employees, yet no one answers the phone, other phone numbers are not valid.; Probably work out of their house.

Perfume Emporium Q&A

icon

Submit your question

Ask a Perfume Emporium question and get answers!

Q:

Re. Order 1171513 I would like to know why your Customer Service does not reply to my e-mails and questions I have re. this order??

Answer This Question

Q:

Do you have sweet dreams for women by joseph jivago in stock?

Answer This Question

icon

18 Coupons Available

All Coupons

icon